Last updated: July 24, 2025
This Privacy Policy sets out the manner in which Tamstar Ltd, trading as Snack Packs (“we”, “us”, or “our”), collects, processes, and protects any personal data obtained through your use of our website www.snack-packs.co.uk (“Website”). We are committed to safeguarding your privacy and ensuring that your personal data is protected in accordance with applicable laws, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
- Data Controller
Tamstar Ltd, a company incorporated in England and Wales under registration number 07330220, is the data controller of your personal data. Our registered office is:
Tamstar Ltd
Unit D, Pilot Mill, Alfred Street, Bury, BL9 9JR, United Kingdom
Email: contact@snack-packs.co.uk
- Categories of Data We May Collect
We may collect, use, store, and transfer the following categories of personal data:
- Identity Data: full name, title, gender, and date of birth
- Contact Data: billing and delivery address, email address, and telephone number
- Transaction Data: details of payments and purchases made
- Technical Data: IP address, browser type and version, time zone setting, operating system, platform, device information
- Usage Data: information about how you use our Website, products, and services
- Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences
We do not intentionally collect Special Categories of Personal Data or data relating to children under the age of 13.
- How We Collect Your Data
Your personal data may be collected through the following means:
- Direct interactions (e.g., when you fill in forms, place an order, or correspond with us by post, phone, or email)
- Automated technologies (e.g., cookies, server logs, and analytics tools such as Google Analytics)
- Third-party providers (e.g., delivery partners, payment gateways, analytics and CRM platforms)
We may combine data from multiple sources to ensure accuracy and better understand your preferences.
- Legal Basis for Processing
We rely on the following legal bases for processing your personal data:
- Performance of a contract: where processing is necessary to fulfil your orders or provide services you have requested
- Legitimate interests: for internal administration, marketing (unless consent is required), website optimisation, fraud prevention, and business improvement
- Consent: where you have provided explicit permission for us to process your data (e.g., for receiving marketing emails)
- Legal or regulatory obligations: where we are required to comply with applicable laws
- Purposes for Which We Use Your Data
We may process your personal data for the following purposes:
- To register you as a customer
- To process orders and manage payments
- To manage our relationship with you, including updates to terms and policies
- To administer promotions, competitions, and surveys
- To analyse usage and improve our Website, services, and marketing strategy
- To deliver targeted advertising and personalised experiences
- To ensure system security and prevent fraud
- To comply with legal and regulatory obligations
- Disclosure of Your Data
We may share your personal data with the following parties, where necessary and subject to confidentiality obligations:
- Service providers (e.g., hosting companies, payment processors, courier services, email platforms)
- Professional advisers (e.g., accountants, legal consultants)
- Governmental authorities or regulators (where legally required)
- Third parties in the context of a business sale, merger, or acquisition
We do not sell or rent your personal data to third parties. All data sharing is conducted in accordance with applicable data protection laws.
- International Data Transfers
Some of our service providers are located outside the United Kingdom. In such cases, we ensure appropriate safeguards are in place, such as:
- UK adequacy decisions for data protection
- Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner’s Office
- Other legally compliant transfer mechanisms
- Data Retention
We retain personal data only for as long as is necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
- Customer transaction data is retained for a minimum of 6 years in compliance with tax legislation.
- Dormant accounts are anonymised or deleted after 12 months of inactivity.
- Your Legal Rights
Under data protection law, you have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Object to processing or request restriction of processing
- Withdraw consent where we rely on it
- Request data portability (in certain circumstances)
- Lodge a complaint with the Information Commissioner’s Office
To exercise your rights, please contact: contact@snack-packs.co.uk
- Security of Personal Data
We employ appropriate technical and organisational measures to ensure the confidentiality, integrity, and availability of your personal data. This includes:
- Secure servers and encrypted data storage
- Access controls and internal policies
- Regular data protection training for staff
- Cookies and Tracking
We use cookies and similar tracking technologies for site functionality, analytics, and marketing purposes. You can manage cookie preferences in your browser. For more details, see our separate Cookie Policy.
Cookies we use include:
- Essential cookies (for website operation)
- Analytics cookies (e.g., Google Analytics)
- Functionality cookies (to remember user preferences)
Consent for non-essential cookies is obtained via a cookie banner on your first visit.
- Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page, and where appropriate, we will notify you by email. We encourage you to review this page periodically.
- Contact Us
For any questions or concerns regarding this Privacy Policy or our handling of your data, please contact:
Tamstar Ltd
Unit D, Pilot Mill, Alfred Street, Bury, BL9 9JR, UK
Email: contact@snack-packs.co.u
