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FAQ's

Frequently Asked Questions

We have complied some of our most frequently asked questions. If there’s something we missed, please do not hesitate to reach out and a member of our team will get in touch with you as soon as possible.

Can I purchase without a subscription?

Yes you can, choose from our wide selection of One-Off healthy snack packs, without any commitment.

What are the different types of subscription boxes?

There is a vegan monthly box and a gluten-free monthly box, in varies sizes and a selection of plans. We also have healthy one off boxes along with limited edition snack boxes through out the year.

What is the delivery cost?

We have free shipping with all our snack boxes

Do you provide international shipping?

Currently we only ship to mainland UK.

What kind of snack will I receive?

Each month the boxes will contain a selection of both sweet and savoury snacks however we do not add drinks in our boxes.

How do I purchase the limited edition box?

Once you have joined our mailing list we will inform you when the limited edition boxes are released and you will then be able to purchase the limited edition boxes.

When will I be billed?

You will be billed on the first day of signing up and the subscription will renew on the same date the following month.

Can I track my parcel?

Once we dispatch you will be given a tracking number for your parcel.

I have food allergies?

Both the box and our website has an ingredients list.

Please note, that we cannot cater for all allergies and some items may be unsuitable – it is your responsibility to read all the ingredients provided carefully.

Can I purchase a subscription box as a gift?

Yes, you can give the gift of snacks to a loved one by simply purchasing the subscription plan. We have a variety of plans to choose from.

What is the refund policy?

Due to hygiene reasons, the snacks are non-refundable.

Please note ALL SALES ARE FINAL and refunds are only issued at our discretion in rare cases.

Once dispatched how long does it take for my parcel to arrive?

Once dispatched it normally takes 3-5 working days on a tracked service.

What is the delivery cost?

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What are the different types of subscription boxes?

There is a vegan monthly box and a gluten-free monthly box, in varies sizes and a selection of plans. We also have healthy one off boxes along with limited edition snack boxes through out the year.

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